Privacy Policy

FlashScent Privacy Policy

At FlashScent (www.FlashScent.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through third-party payment providers)

Order Information

• Products purchased
• Order history
• Shipping details

Device & Usage Information

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on site

This information is collected to improve user experience and provide better service.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information only with trusted third parties, including:

• Payment processors (e.g., credit card gateways, PayPal, etc.)
• Shipping and fulfillment providers
• Email and marketing service providers
• Fraud prevention and security services

These third parties are only authorized to use your information as necessary to perform their services.

4. Cookies & Tracking Technologies

FlashScent uses cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic and performance
• Personalize user experience
• Support advertising and retargeting campaigns

You may disable cookies through your browser settings, but some features of the site may not function properly.

5. Advertising & Analytics

We may use third-party services such as Google Analytics or advertising platforms to understand user behavior and improve marketing performance.

These services may collect anonymous usage data through cookies or similar technologies.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (U.S. & California Residents)

If you are a resident of California (under the CCPA), you have the right to:

• Request access to personal data we collect about you
• Request deletion of your personal information
• Request disclosure of data sharing practices
• Opt out of the sale of personal information (Note: FlashScent does not sell personal data)

To exercise your rights, please contact us at:

📧 flashscent@outlook.com

8. Age Restrictions

Some products sold on FlashScent, including electronic vaping products, are intended only for individuals 21 years of age or older.

We do not knowingly collect personal information from individuals under the legal age requirement.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy practices of those external sites.

We encourage you to review their privacy policies separately.

10. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: flashscent@outlook.com
🌐 Website: www.FlashScent.com